Terms of use & privacy

This Terms of Use & Privacy Policy statement governs all Rightside Response Pty Ltd domains — rightside.com.au, automator-actions.com and tangerine.net.au.

Limitations on Liability
The materials on this site are provided solely for educational and promotional purposes. Your use and browsing of this site is at your own risk. The materials could include technical inaccuracies or other errors. They are provided to you “as is” without warranty of any kind, either express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Rightside Response Pty Ltd does not warrant that the functions contained in rightside.com.au, automator-actions.com and tangerine.net.au materials will be uninterrupted or error-free, that defects will be corrected, or that our site or the server that makes it available are free of viruses or other harmful components. Rightside Response Pty Ltd does not warrant or make any representations regarding the use or the results of the use of the materials on our site in terms of their correctness, accuracy, reliability, or otherwise. You (and not Rightside Response Pty Ltd) assume the entire cost of all necessary servicing, repair or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Under no circumstances, including, but not limited to, negligence, shall Rightside Response Pty Ltd be liable for any special or consequential damages that result from the use of, or inability to use, the materials on our site, even if a Rightside Response Pty Ltd-authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation may not apply to you. In no event shall Rightside Response Pty Ltd’s total liability to you for all damages, losses, and causes of action, including but not limited to negligence, arising out of your use of this site, exceed the amount paid by you, if any, for accessing this site.

When purchasing a product or service from us, you will be asked to provide certain personally identifiable information, including contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders.  If we have trouble processing an order, we will use this information to contact you.

Special Offers and Updates
We will occasionally send you information on products, special deals and promotions.
Out of respect for your privacy, we present the option not to receive these communications.  See below: “Choice and Opt-out“.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.

Service Providers
We use eSellerate, Inc for credit card processing, order fulfillment, and registration number generation. For more information about eSellerate, Inc and its Privacy Policy visit http://www.esellerate.net/ and http://www.esellerate.net/privacy.asp.

Choice and Opt-out
When asked to provide personally identifiable information, you can ‘opt-out’ of having that information used for other purposes. For example, if you purchase a product but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing us at support@rightside.com.au.

You will be notified before your personal information is collected by any third party that is not our agent/service provider. At that time, you can decide whether or not to allow your information to be shared in that way.

Log Files
As is true of most Websites, we gather certain information automatically and store it in log files.  This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We do not use cookies on this site.

Some of our business partners may use cookies on our site.  We have no access to or control over their cookies.

This privacy statement covers the use of cookies by rightside.com.au, automator-actions.com and tangerine.net.au domains only and does not cover the use of cookies by any of our service-providers. See above: “Service Providers“.

Links to Other Sites
This Website contains links to other sites that are not owned or controlled by Rightside Response Pty Ltd. Please be aware that we, Rightside Response Pty Ltd, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our Website and to read the privacy statements of each and every Website that collects personally identifiable information.

This privacy statement applies only to information collected by this Website.

The security of your personal information is important to us.  When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  However, no method of transmission over the Internet or method of electronic storage is 100% secure.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Website, you can email us at enquiry@rightside.com.au.

Business Transitions
In the event Rightside Response Pty Ltd goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information may be among the assets transferred.  You will be notified via a prominent notice on our Website for 30 days of any such change in ownership of Rightside Response Pty Ltd and/or control of your personal information.

Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes on our homepage and other appropriate places so that you are aware of what information we collect, how we use it, and under what circumstances, if any, it may be disclosed.

We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email and/or by means of a notice on our home page.

Contact Us
If you have any questions or suggestions regarding out website terms of use and/or privacy policy, please contact us at: enquiry@rightside.com.au.

Douglas Mann